Website ADA Compliance & Accessibility
WCAG 2.2 Audits · Remediation · Ongoing Compliance DocumentationWhich Situation Are You In?
"We received a demand letter or lawsuit."
If you're being sued or you've gotten a letter alleging your website isn't accessible, you're likely on a clock. Courts and plaintiffs' attorneys pay attention to whether an organization is making a genuine, documented effort to fix the problem — not just claiming compliance after the fact.
You need:
- Audit your site against WCAG 2.2 and identify the specific barriers named or implied in the complaint
- Prioritize and fix the issues that carry the most legal exposure first
- Document every step — what was found, what was fixed, and when — so you have a clear record
- Draft or update your accessibility statement
"We need to protect our funding."
If you're a nonprofit, community health center, or public-facing organization receiving federal or state funding, accessibility isn't optional — it's often tied directly to Section 504, Section 508, or grant compliance requirements. Losing that funding over a website issue is a preventable problem.
We help you:
- Audit against the specific standard your funding requires (typically WCAG 2.2 AA)
- Fix the barriers that put your funding or grant reporting at risk
- Build accessibility documentation you can hand to auditors, board members, or funders on request
- Set up ongoing monitoring so a plugin update or new webpage doesn't quietly undo your compliance
We are not attorneys, and this isn't legal advice — you should loop in your lawyer on the legal strategy. What we can do is get you real, documented technical progress fast, which is usually exactly what your attorney needs from you.
We Build It In From the Start — or Fix It After the Fact
New websites: When we design and build your site, accessibility isn't a bolt-on step at the end. It's part of the same decisions we're already making about layout, color, navigation, and content — so you launch already meeting WCAG 2.2 standards instead of paying to fix it later.
Existing websites: If your site already exists — built by us or by someone else — we retrofit it. That means working within your current design and platform to fix contrast, structure, navigation, forms, and other barriers without necessarily requiring a full rebuild.
Either way, the outcome is the same: a site that works for people using screen readers, keyboard navigation, and other assistive technology, and documentation showing you got there deliberately.
How We Work: Audit → Fix → Document → Respond →Maintain
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1. Audit
Automated scans catch a fraction of real accessibility problems. We combine them with hands-on testing:
Keyboard-only navigation
Screen reader spot-checks
Color contrast, heading structure, and ARIA review
Form, navigation, and mobile usability testing
PDF, video, and third-party tool review (scheduling widgets, maps, consent banners, plugins)
2. Findings Report
A prioritized, plain-language report — not a wall of jargon — ranking issues by real impact:
Critical barriers that block access entirely
Moderate concerns that create friction
Minor issues worth cleaning up
Best-practice recommendations
Each item includes WCAG reference guidance, examples, and an estimate of the fix.
3. Remediation
We implement fixes directly wherever possible: contrast corrections, heading cleanup, form labeling, alt text, keyboard fixes, ARIA corrections, mobile refinements. When a fix depends on a theme, template, or third-party vendor, we tell you exactly what needs to change and who owns making that change.
4. Documentation
This is often the piece that matters most for both audiences — proof of a good-faith effort, and a paper trail for funders or legal counsel:
A public accessibility statement
An internal accessibility operations manual
A dated record of findings and remediation
Optional staff training so new content doesn't reintroduce old problems
5. Maintain & Respond
Accessibility drifts. New pages, new plugins, and new staff all introduce risk over time. We offer quarterly scans, spot-check testing, and a clear process for responding if another complaint or funder review comes in
What We Also Review
Accessibility problems rarely stop at the homepage. We look at:
- PDFs and downloadable resources
- Embedded videos and media players
- Forms, appointment scheduling, and patient intake tools
- Maps and location widgets
- Consent and cookie banners
- Third-party plugins and integrations
If a vendor tool is the actual source of a barrier, we help you request or review their accessibility documentation (including VPATs) so you know where the risk sits — and whether it's yours to fix or theirs.
Pricing — Let's review & identify what you really need
Pricing starts at $2,500
Rapid Response Audit
For organizations that received a demand letter, complaint, or lawsuit and need documented findings fast. Includes a focused WCAG 2.2 audit, prioritized findings tied to the alleged issues, and a same-week remediation plan.
Compliance Audit + Remediation
For health centers, nonprofits, and businesses that need both the audit and the fixes implemented. Includes the audit above, plus hands-on implementation of priority fixes and compliance documentation for funders or auditors.
Ongoing Accessibility Partnership
For organizations that can't afford to slide back out of compliance. Includes quarterly scans, spot-check testing, plugin/update review, and ongoing consultation.
Accessible Website Design & Build
For organizations building a new site or redesigning an existing one. Accessibility is designed in from wireframe to launch — no separate remediation phase needed. Custom quote based on project scope
Add-on services
Accessibility operations manuals, staff training, PDF accessibility review, third-party vendor review, accessibility statement development, retesting and validation.
Who This Is For
- Business owners who've received an ADA demand letter or are named in a website accessibility lawsuit
- Community health centers protecting Section 504/508-tied funding
- Nonprofits and membership organizations with grant compliance requirements
Schools and public-facing government-funded organizations - Any organization building a new website that wants to launch compliant instead of retrofitting later
What You'll Walk Away With
- A written, dated accessibility findings report
- A prioritized remediation list tied to legal or funding risk
A draft or updated accessibility statement - Documentation you can hand to your attorney, board, or funder
- A plan for staying compliant as your site changes
A Word on Compliance
We're upfront about this: no one can guarantee permanent, universal compliance across every device and assistive technology combination — standards and technology keep evolving. What we can deliver is a thorough audit, real fixes, and a documented, good-faith effort that holds up over time.
This service supports WCAG 2.2 and Section 504/508 accessibility improvement. It is not legal advice, legal certification, or litigation support. If you're facing a lawsuit or demand letter, talk to your attorney about legal strategy — we handle the technical and documentation side.
Ready to Get Ahead of This?
Whether you're responding to a complaint or protecting funding you can't afford to lose, the first step is the same: find out exactly where your site stands.
